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Salon: (508) 869-6997 Ext.3
Located at
Lighten Up Salon and Spa
Boylston, MA
Cancellation Policy
We understand that unanticipated events happen occasionally in everyone€™s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment. If you have purchased a prepaid package, a session will be forfeited. 
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a œno-show. They will be charged for their missed€ appointment. 
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the €œfull€ session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. 

We look forward to serving you!
Cancellation Policies
When life doesn't go according to your plan..........